The Problem
Turner Technology was first introduced to the leadership team at AgWest in 2009. At the time, they were struggling with time-sync and integration issues on a legacy phone system. They also needed help fixing bugs and integrating the phone system with their custom CRM system. Over time, they were also dealing with ever-expanding staffing issues, and this put additional stress on the company and their employees; that’s where we came in.
The Solution
Within a matter of days, we resolved the issues with the phone system and started helping in other areas. We provide remote desktop support for satellite offices and in-person support for local employees. Our Development team has taken-over the homegrown CRM system and we also maintain their servers and workstations. AgWest was our first customer in Holdrege, Nebraska and we are so happy to serve this awesome group of people and their community.
From the Client
“The best thing about Turner Technology is their ability to listen and learn, they didn’t push, they listened.”
– Paul Mussman, President AgWest
About AgWest
Since 1999, AgWest has been helping farmers and ranchers with their full-service marketing and price risk management programs that focus on revenue and profit management. Advisors help create a written marketing plan that meets the ag producer’s financial goals and assists them with cash and futures sales execution. Navigating the many tools available to manage risk, the AgWest team helps customers find the best fit for their operation while reducing the stress that comes along with it. With a team of over 50 professionals, they have grown into the Western Corn Belt’s premier marketing firm and through their dedication to quality and professionalism, they now serve over 2,500 customers. The company is based in Holdrege, Nebraska and serves producers from 10 offices across Nebraska, Colorado, Iowa and Kansas.
LOCATION: Holdrege, Nebraska
WEBSITE: www.goagwest.com
INDUSTRY: Marketing firm, Commodities brokerage
EMPLOYEE COUNT: 50+ across 10 offices across Nebraska, Colorado, Iowa & Kansas
